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Department Organization

Secretary of Commerce
 
The Department of Commerce is an Executive branch agency. The head of the Department, the Secretary of Commerce, is appointed by and reports directly to the Governor. The Secretary serves as a member of the Governor's Cabinet. The Department has a total operating budget of approximately $144,830,746 and over 765 full-time staff.

Five Assistant Secretaries and two Executive Directors assist the Secretary in overseeing the Department's varied programs. Each of these positions is responsible for the operations of several Divisions.

 

Assistant Secretary for Community Development:

Division of Community Assistance
The Division of Community Assistance (DCA) assists local governments across the state through economic development, community development, growth management, and downtown revitalization. DCA has three major components:

  • the Main Street program, which helps cities maintain a thriving downtown through a four-part self-help process involving organization, promotion, design and economic restructuring;
  • the Community Development Block Grant (CDBG) program, a federally funded program that assists local governments with projects that benefit low- and moderate-income families;
  • and services to local governments in the areas of planning and growth management.

Assistant Secretary for Economic Development:

Commerce Finance Center
The Commerce Finance Center offers "one-stop financing" assistance for businesses that locate or expand in the Tar Heel State. The Center administers the tax credits available to new and expanding industries under the William S. Lee Quality Jobs and Business Expansion Act. It also offers direct grant and loan funding to businesses locating or expanding in North Carolina through the Industrial Competitive Fund, the Industrial Development Fund, the Utility Fund, the Business Energy Loan Program, and funding available through the Community Development Block Grant (CDBG). The Center also administers the Industrial Revenue Bond program for the state.

Division of Business and Industry Development
This Division leads North Carolina's business and industrial recruitment efforts. The Division's industrial developers work closely with other public and private development organizations to attract new industries to the state. This includes efforts to recruit foreign-owned firms to North Carolina. The Division operates international offices in Frankfurt, Tokyo, and Toronto to assist in this effort.

The Division also offers retention and expansion services to companies currently located in North Carolina. These programs are staffed by industrial developers located in nine offices spread throughout the seven regions of the state: Asheville, Bryson City and Lenior in the Western Region; Charlotte in the Carolinas Region; Greensboro in the Piedmont Triad Region; Raleigh in the Research Triangle Region; Fayetteville in the Southeastern Region; Greenville in the Global TransPark Region; and Edenton in the Northeastern Region.

International Trade Division
North Carolina's International Trade Division-through two domestic and six foreign office locations-provides expert assistance to North Carolina businesses seeking to take advantage of overseas market opportunities. Trade consultants in Raleigh and High Point are available to assist in tapping into resources and programs that can help businesses grow through international sales. The Division's foreign offices in Canada, Mexico, Germany, China, Korea and Japan are prepared to help North Carolina businesses enter new markets or expand market share.

Marketing and Customer Services Division
The Marketing and Customer Services Division provides marketing support services to the Business & Industry Development Division, the Business & Industry/Regional Operations, the N.C. Partnerships for Economic Development and the International Trade Division. The support services provided include planning and implementation of trade show participation, special event promotion and participation, as well as industry advertising and publications.

Executive Director for Policy and Employment:

Workforce Development
The Workforce Development section oversees the creation and operation of JobLink One-Stop Career Centers. These centers, which are a requirement of the federal Workforce Investment Act, bring together a variety of state and local agencies in one location to provide job seekers with information, vacancy listings, and job training opportunities. The Workforce Development section also serves as staff to the Workforce Development Commission.

Division of Employment and Training
The Division of Employment and Training (DET) administers worker-training programs for unemployed and displaced workers and for workers whose family income is below 200% of the federal poverty level. The Division is also responsible for the administration of the state's Welfare-to-Work grant, which offers training and other job-support services to Work First clients facing the greatest obstacles to employment. The Division offers its services through 25 local Workforce Boards, who in turn work with the community college system, the state university system, public schools, the Employment Security Commission and other agencies to provide training and support services.

Policy, Research and Strategic Planning
The Policy, Research and Strategic Planning office maintains data on the state's economy for use by industrial clients and the public. The Division publishes the annual Economic Scans of all 100 counties in the state as well as quarterly Economic Trends reports. The unit analyzes the impact of trends and changes in the state's economy and recommends refinements in the Department's programs in response to those analyses. The Division also provides staff support to the North Carolina Economic Development Board.

Executive Director of Tourism, Film, and Sports Development:

Division of Tourism
This Division undertakes a broad range of marketing activities, in cooperation with local and regional economic development and tourism promotion organizations, to increase tourism in the state. This includes an increasing emphasis on international marketing. The Division partners with the Economic Development arm of the Department to maintain a presence in overseas offices.

The Division also administers a grants program to assist local areas to make improvements to promote tourism in their locale and operates a program to promote Heritage Tourism in the state. The Division also has staff in nine Welcome Centers on interstate highways in the state to assist travelers to North Carolina.

The North Carolina Film Office
The Film Office promotes North Carolina as a location for television, motion picture, and advertising productions. The Office offers location scout services to producers and supports the state's four regional film commissions in their efforts to increase film production in the state.

Division of Sports Development
The Division of Sports Development promotes North Carolina as a leading site for sports events involving amateur and professional organizations. The office works with local government and corporate allies to serve as a clearinghouse for sporting activities in North Carolina and to assist sports organizations and promoters in making North Carolina a host site for leading amateur and professional sports events..

Assistant Secretary for Administration:

Executive Aircraft Operation
The Executive Aircraft Operations maintains 2 airplanes and 2 helicopters that are used to transport industrial development clients and consultants, film producers and sporting event promoters, and state personnel on official business.

Fiscal Management Division
The Fiscal Management Division is responsible for the accounting, budgeting and purchasing functions of the Department.

Human Resources Office
The Human Resources office performs personnel functions for the Department, including recruitment and employee relations, position classification, and fringe benefit administration.

Management Information Systems
The Management Information Systems (MIS) is responsible for all information technology services within the Department. This includes LAN management, project management functions for applications development, maintenance of personal computers and peripherals, and graphics design and reproduction.

Wanchese Seafood Industrial Park
The Wanchese Seafood Industrial Park works to promote fishing and marine industries and serves as a location for seafood processing plants, boat builders, fishing supplies, and other marine-related businesses.

Oregon Inlet Project
The Oregon Inlet Project is charged with leading the state's efforts to stabilize the channel in the Oregon Inlet through the construction of jetties.


The following agencies report directly to their respective Boards and Commissions, rather than to the Secretary of Commerce. They receive administrative oversight from the Department through the Assistant Secretary for Administration:

Alcoholic Beverage Control Commission
The Alcoholic Beverage Control Commission controls the sale of alcoholic beverages in the state through operation of a centralized warehouse, oversight of the local government operated retail sales outlets, and permitting of facilities authorized to sell alcohol in bulk or by the drink.

Banking Commission
The Banking Commission, is responsible for chartering and regulating North Carolina's state banks and trust companies, as well as registration and licensing of various financial institutions operating in the state, including Check-Cashers, Consumer Finance companies, Mortgage Bankers and Mortgage Brokers, Money Transmitters and Refund Anticipation Lenders.

Cemetery Commission
The Cemetery Commission regulates and monitors the activities of all state-licensed cemeteries.

Credit Union Commission
The Credit Union Commission regulates and monitors the operations of all state-chartered credit unions.

Employment Security Commission
The Employment Security Commission is responsible for administering the unemployment insurance program in the state. It also offers job placement and referral services to all North Carolina citizens and maintains the state's labor market information service.

Industrial Commission
The NC Industrial Commission administers the Workers' Compensation Act for all employees and employers in the state to protect Tar Heel workers and employers against loss due to work-related injury or disease. The Industrial Commission also has jurisdiction over tort claims against the state and claims by families of law enforcement officers, fire fighters, and rescue squad workers.

Public Staff of the Utilities Commission
The Public Staff reviews, investigates, and makes recommendations to the North Carolina Utilities Commission on the reasonableness of rates and adequacy of service provided by all public utilities in the state. The Public Staff is also charged with ensuring the consistency of the public policy of assuring an energy supply adequate to protect the public health and safety.

Rural Electrification Authority
The Rural Electrification Authority is responsible for ensuring that customers in the predominantly rural areas of the state have access to adequate, dependable, affordable electric and telephone service.

Savings Institutions Commission
The Savings Institutions Commission regulates and monitors the operations of all state-chartered savings institutions.

Utilities Commission
The Utilities Commission regulates the rates and services offered by more than 1,200 utility companies in North Carolina. Companies under the jurisdiction of the Commission include electric companies, local and long-distance telephone companies, natural gas companies, household goods motor freight carriers, motor passenger carriers, companies providing private pay phone service, water and sewer companies consisting of approximately 1,500 systems, and ferryboat operators.

Economic Development Allies

NC Partnerships for Economic Development
The seven partnerships work on a regional basis to serve North Carolina’s 100 counties in promoting economic development marketing, strategies and opportunities. The partnership offices are located in Asheville, Charlotte, Greensboro, Raleigh, Elizabethtown, Kinston and Edenton.

State Ports Authority
The Ports Authority staff operates and promotes the use of North Carolina’s port facilities including deep-water ports at Morehead City and Wilmington; intermodal terminals in Charlotte and Greensboro; and the harbor at Southport. The State Ports Authority Board of Directors governs the authority, and the Secretary of Commerce serves as an ex-officio member of the board.

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The North Carolina Department of Commerce is an Equal Opportunity Employer
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